Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Redstar Maputi website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Redstar Maputi provides premium quality mealie meal products and related services through our website. Our services include:

• Online ordering and payment processing
• Product information and customer support
• Shipping and delivery services
• Customer account management

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information up to date

4. Product Information

We strive to provide accurate product descriptions, pricing, and availability information. However, we reserve the right to:

• Modify product information at any time
• Discontinue products without notice
• Correct pricing errors
• Limit quantities available for purchase

5. Ordering and Payment

By placing an order, you agree to pay the specified price for the products and services. Payment is processed securely through Stripe. We reserve the right to:

• Accept or decline any order
• Cancel orders due to insufficient inventory
• Require additional verification for large orders
• Modify pricing due to market changes

6. Shipping and Delivery

Shipping costs are included in our product prices. Delivery times are estimates and may vary based on:

• Your location and shipping method
• Weather conditions and carrier delays
• Product availability and processing time
• Customs and import regulations (if applicable)

7. Returns and Refunds

We offer returns and refunds for eligible products as outlined in our Returns Policy. Please review our complete returns policy for detailed information about eligibility and procedures.

8. Prohibited Uses

You may not use our services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Redstar Maputi and is protected by copyright and other intellectual property laws.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Limitation of Liability

To the maximum extent permitted by law, Redstar Maputi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

12. Indemnification

You agree to indemnify and hold harmless Redstar Maputi from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause, with or without notice.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at sales@redstarmaputi.com.

Last Updated: January 2025