Privacy Policy

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

• Create an account or place an order
• Contact us for support
• Sign up for our newsletter
• Participate in surveys or promotions

Types of Information

• Name, email address, and phone number
• Shipping and billing addresses
• Payment information (processed securely by Stripe)
• Order history and preferences
• Communication records

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Provide customer support
• Send you updates about our products and services
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

• Service Providers: We work with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for all data transmission
• Secure payment processing through Stripe
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content.

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with relevant authorities

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at sales@redstarmaputi.com.

Last Updated: January 2025